Virtual Banker II - Tempe, AZ

Hiring: Virtual Banker II - Tempe, AZ. Remote. US-based candidates only.

Remote Virtual Banker II - Tempe, AZ. full time. Open to candidates in Remote. Apply now.

About the Role

Job Description At Chase, the company is passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.

We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As a Virtual Banker II within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.

You will engage clients via both inbound and outbound communication through phone and video, providing strong customer service.

Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, connecting them to our unit of experts to assist with specialized financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all.

Role What you'll do Foster a welcoming atmosphere by delivering attentive and friendly service, acting with a client-first attitude. Collaborating with crew members to provide the most appropriate solutions.

Key Responsibilities

• Strong desire and capable of influence, educate, and connect customers to technology solutions.
• 1+ year of sales hands-on history in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Cultivate strong client relationships through active listening, thoughtful questioning, and exceptional customer service, referring clients to our team of experts as needed.
• Achieve or exceed performance metrics related to client engagement and referrals, while staying informed about Chase products, services, and industry trends.
• Experience adhering to banking policies, procedures, and regulatory what we're looking for.
• Handle inbound and outbound communication to engage in meaningful conversations, identify financial needs, and offer personalized financial solutions.
• Proficiency in quickly and accurately learning products, services, and procedures.
• Guide clients in utilizing technology self-service options such as the Chase Mobile App, Chase.com, and ATMs to enhance their banking experience.
• Strong relationship-building competencies, showing genuine care and concern during client interactions.
• Able to work collaboratively as a team to deliver seamless service with care and sincerity.
• High school diploma, GED, or equivalent.
• Foster a welcoming atmosphere by delivering attentive and friendly service, acting with a client-first attitude, and collaborating with crew members to provide the most appropriate solutions.

Skills & Tools Mentioned

• Communication
• Customer service
• Sales

Frequently Asked Questions

Is this Virtual Banker II - Tempe, AZ role remote?
Yes — 100% remote. Work from anywhere in Remote.

Employment type for this Virtual Banker II - Tempe, AZ job?
full time. Ideal for remote professionals.

What skills are needed for this Virtual Banker II - Tempe, AZ role?
Key skills include Communication, Customer service, Sales. These are core to succeeding in this role.

How to apply?
Click Apply Now above. Rolling interviews.

Submit your application today — this won't stay open long.