Virtual Banker II - Tempe, AZ

Hiring: Virtual Banker II - Tempe, AZ. Remote. US-based candidates only.

Remote Virtual Banker II - Tempe, AZ. full time. Open to candidates in Remote. Apply now.

About the Role

Role Description At Chase, the company is passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.

We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As a Virtual Banker II within Consumer Banking, you're expected to represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.

You're expected to engage clients via both inbound and outbound communication through phone and video, providing strong customer service.

Your what you'll do include offering advice and sharing products and services to help them meet their financial needs, connecting them to our team of experts to assist with specialized financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all.

Role What you'll do Foster a welcoming atmosphere by delivering attentive and friendly service, acting with a client-first attitude. Collaborating with crew members to provide the most appropriate solutions.

Key Responsibilities

• Able to work collaboratively as a crew to deliver seamless service with care and sincerity.
• Demonstrate a commitment to hospitality by consistently exceeding client expectations and creating a warm and inviting environment.
• 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Handle inbound and outbound communication to engage in meaningful conversations, identify financial needs, and offer personalized financial solutions.
• Proficiency in quickly and accurately learning products, services, and procedures.
• Partner with One Chase Partners (Private Client Advisors, Home Lending Advisors, and Business Relationship Managers) to connect customers to experts for specialized financial needs.
• Cultivate strong client relationships through active listening, thoughtful questioning, and exceptional customer service, referring clients to our group of experts as needed.
• Strong relationship-building competencies, showing genuine care and concern during client interactions.
• Demonstrated client-first attitude with the ability to create a hospitable and friendly track record.
• Achieve or exceed performance metrics related to client engagement and referrals, while staying informed about Chase products, services, and industry trends.
• Background adhering to banking policies, procedures, and regulatory what we're searching for.

Skills & Tools Mentioned

• Communication
• Customer service
• Sales

Frequently Asked Questions

Is this Virtual Banker II - Tempe, AZ role remote?
Yes — 100% remote. Work from anywhere in Remote.

Employment type for this Virtual Banker II - Tempe, AZ job?
full time. Ideal for remote professionals.

What skills are needed for this Virtual Banker II - Tempe, AZ role?
Key skills include Communication, Customer service, Sales. These are core to succeeding in this role.

How to apply?
Click Apply Now above. Rolling interviews.

Submit your application today — this won't stay open long.