[Remote] Quality Assessment Claims Specialist
[Remote] Quality Assessment Claims Specialist — remote position open now. Apply today.
Remote [Remote] Quality Assessment Claims Specialist. full time. Open to candidates in Remote. Apply now.
About the Role
Note: The role is a work-from-home opportunity and is open to candidates in USA. Lyft is a transportation and mobility company seeking a Quality Assessment Claims Specialist for its Claims Operations team. The role audits claims intake and customer interactions for accuracy, compliance, documentation quality. Customer hands-on history, while providing feedback, tracking trends, supporting calibration, and recommending process improvements.
Responsibilities
Skills
What we provide
Company Overview
Company H1B Sponsorship
Key Responsibilities
- Subsidized commuter benefits
- Strong working knowledge of claims intake processes, documentation standards, and relevant compliance must-haves
- Support special projects such as audits, data reconciliation, and new-product rollouts
- This role is fully remote in Nashville, candidates for this role must be based in the Nashville metro area
- High attention to detail and consistency; comfortable making judgment calls against a rubric
- Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence
- Family building benefits
- Mental health what you'll receive
- Ability to work independently while staying calibrated with a broader QA/reviewer crew
- Comfortable with data tracking/reporting tools (spreadsheets, dashboards, and internal QA tooling)
- Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc)
- Excellent listening, written, and verbal communication abilities — comfortable delivering constructive feedback
Skills & Tools Mentioned
- Communication
- Leadership
Frequently Asked Questions
Is this [Remote] Quality Assessment Claims Specialist role remote?
Yes — 100% remote. Work from anywhere in Remote.
Employment type for this [Remote] Quality Assessment Claims Specialist job?
full time. Ideal for remote professionals.
What skills are needed for this [Remote] Quality Assessment Claims Specialist role?
Key skills include Communication, Leadership. These are core to succeeding in this role.
How to apply?
Click Apply Now above. Rolling interviews.
Apply now. Interviews are ongoing.