Lead Associate
Lead Associate — remote position open now. Apply today.
Remote Lead Associate. full time. Open to candidates in Charlotte, NC. Apply now.
About the Role
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Key Responsibilities
- Collaborate with both associates and delivery partners to ensure smooth operations and excellent customer service
- Perform front-line duties whenever necessary
- At least 18 years old, and authorized to work in the United States
- Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs
- Support, motivate, and model desired behavior for the rest of the team
- Available to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Able to use carts, dollies, hand trucks, and other gear to move items around
- Participate in associate onboarding as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Previous hands-on history in providing peer-to-peer feedback
- Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches
- Able to go up and down stairs (where applicable)
Skills & Tools Mentioned
- Communication
- Customer service
- Leadership
Frequently Asked Questions
Is this Lead Associate role remote?
Yes — 100% remote. Work from anywhere in Charlotte, NC.
Employment type for this Lead Associate job?
full time. Ideal for remote professionals.
What skills are needed for this Lead Associate role?
Key skills include Communication, Customer service, Leadership. These are core to succeeding in this role.
How to apply?
Click Apply Now above. Rolling interviews.
Submit your application today — this won't stay open long.