Lead, Advanced Analytics, Community Support

Lead, Advanced Analytics, Community Support — remote position open now. Apply today.

Remote Lead, Advanced Analytics, Community Support. other. Open to candidates in Gunnison, CO. Apply now.

About the Role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home. Has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join: The company is seeking an Advanced Analytics Lead to help Airbnb enable travel for our millions of guests and hosts on our platform.

This opening will sit under the Advanced Analytics family and support Product and Business leaders within our CS organization.

The Difference You Will Make: Data thought partner to product and business leaders across teams through providing insights, recommendations. Enabling data informed decisions Drive day to day analytics and create scalable data tools Identify pain points in customer support operations and work with product leadership to improve experiences for our guest, host and agent community In addition, your role involves leverage Airbnb’s rich and unique data, state-of-art machine learning infrastructure, and other central data science tools to build and grow the measurement capacity within the organization.

Your role involves also be deeply involved in the technical details of the various systems we build. Will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operations agents to achieve shared, cross-functional goals to help keep Airbnb’s community safe and trusted.

Skills & Tools Mentioned

• Customer service
• Data analysis
• Leadership
• Python
• Sql

Frequently Asked Questions

Is this Lead, Advanced Analytics, Community Support role remote?
Yes — 100% remote. Work from anywhere in Gunnison, CO.

Employment type for this Lead, Advanced Analytics, Community Support job?
other. Ideal for remote professionals.

What skills are needed for this Lead, Advanced Analytics, Community Support role?
Key skills include Customer service, Data analysis, Leadership, Python, Sql. These are core to succeeding in this role.

How to apply?
Click Apply Now above. Rolling interviews.

Apply now. Interviews are ongoing.