Delivery Station Customer Service Associate, DSL

Delivery Station Customer Service Associate, DSL — remote position open now. Apply today.

Remote Delivery Station Customer Service Associate, DSL. full time. Open to candidates in North Las Vegas, NV. Apply now.

About the Role

Description At Amazon, our mission is to be Earth’s most customer-centric company.

To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.

We’re making history and the good news is that we’ve only just begun.

At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you'll help improve the customer track record by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.

The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.

Key Responsibilities

• Clearly understanding and responding appropriately to the issues that customers present
• High school or equivalent
• Upholding employer values and respecting every customer
• Hands-on history prioritizing and managing time effectively in dynamic environments
• Working a flexible Full-Time (40+ hours per week) schedule
• Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
• Approaching problems logically and with good judgment to ensure the appropriate customer outcome
• Can show strong verbal and written communication skills
• Track record working with computers and Microsoft Office (including Outlook, Word, and Excel)
• Experience in understanding performance metrics and developing them to measure progress against key performance indicators
• Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand
• Making quick and effective decisions on behalf of the customer

Skills & Tools Mentioned

• Communication
• Customer service
• Data analysis
• Excel

Frequently Asked Questions

Is this Delivery Station Customer Service Associate, DSL role remote?
Yes — 100% remote. Work from anywhere in North Las Vegas, NV.

Employment type for this Delivery Station Customer Service Associate, DSL job?
full time. Ideal for remote professionals.

What skills are needed for this Delivery Station Customer Service Associate, DSL role?
Key skills include Communication, Customer service, Data analysis, Excel. These are core to succeeding in this role.

How to apply?
Click Apply Now above. Rolling interviews.

Submit your application today — this won't stay open long.