Contact Center Sales and Service Advisor – Phones – Remote, Hybrid, & HQ Options

Contact Center Sales and Service Advisor – Phones – Remote, Hybrid, & HQ Options — remote position open now. Apply today.

Remote Contact Center Sales and Service Advisor – Phones – Remote, Hybrid, & HQ Options. full time. Open to candidates in Remote. Apply now.

About the Role

Time zones: EST (UTC -5) , CST (UTC -6) , MST (UTC -7) , PST (UTC -8) , AKST (UTC -9) , HST (UTC -10)

Elevate your career with us and reap the rewards of your success!

This is not your typical call center gig.

Training is virtual for remote employees.

Key Responsibilities

• Field customer calls, troubleshoot and resolve issues, strengthen member relationships.
• Shift premium available based on days and hours worked
• Operate with a “find needs, fill needs” mindset. Provide solutions, offers, and information to match customer needs for product and membership needs.
• Save/retain customers who are contemplating non-renewal of their membership.
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row!
• Handle and resolve customer concerns with empathy and attention to detail.
• Follow up with customers as needed to ensure the best possible service hands-on history.
• Maintain up-to-date knowledge of our products, services, and promotions.
• Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary.
• Passionate about delighting customers and communicating with them through conversation.
• Respond to customer inquiries with knowledgeable, well thought out answers.
• Named on Inc. 5000 “Fastest Growing Private Companies” list 12 years in a row!

Skills & Tools Mentioned

• Communication
• Customer service
• Excel
• Sales

Frequently Asked Questions

Is this Contact Center Sales and Service Advisor – Phones – Remote, Hybrid, & HQ Options role remote?
Yes — 100% remote. Work from anywhere in Remote.

Employment type for this Contact Center Sales and Service Advisor – Phones – Remote, Hybrid, & HQ Options job?
full time. Ideal for remote professionals.

What skills are needed for this Contact Center Sales and Service Advisor – Phones – Remote, Hybrid, & HQ Options role?
Key skills include Communication, Customer service, Excel, Sales. These are core to succeeding in this role.

How to apply?
Click Apply Now above. Rolling interviews.

Apply now. Interviews are ongoing.