Automations Engineer, Post Sales Systems
Automations Engineer, Post Sales Systems — remote position open now. Apply today.
Remote Automations Engineer, Post Sales Systems. full time. Open to candidates in Remote. Apply now.
About the Role
United States
Full time
Remote
Product
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of track record, education level. Specific expertise. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their experience needed and our company’s compensation philosophy.
Key Responsibilities
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Employee wellness stipend
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
- Collaborate with the broader GTM Systems Engineering group to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
Skills & Tools Mentioned
- Javascript
- Leadership
- Python
- Sales
- Salesforce
- Sql
Frequently Asked Questions
Is this Automations Engineer, Post Sales Systems role remote?
Yes — 100% remote. Work from anywhere in Remote.
Employment type for this Automations Engineer, Post Sales Systems job?
full time. Ideal for remote professionals.
What skills are needed for this Automations Engineer, Post Sales Systems role?
Key skills include Javascript, Leadership, Python, Sales, Salesforce. These are core to succeeding in this role.
How to apply?
Click Apply Now above. Rolling interviews.
Submit your application today — this won't stay open long.