Ambassador - Part-Time, Saturday & Sunday - 1st & 3rd Shift available
Ambassador - Part-Time, Saturday & Sunday - 1st & 3rd Shift available — remote position open now. Apply today.
Remote Ambassador - Part-Time, Saturday & Sunday - 1st & 3rd Shift available. part time. Open to candidates in Chattanooga, TN. Apply now.
About the Role
Position Summary: Ambassadors will provide staffing for the Information Desks, Emergency Department Desks, Pedway Cart. ICU waiting rooms as needed, as well as rounding new patient rooms in the hospital. Improve patient satisfaction by rounding new patient rooms providing patients with information, while also evaluating any concerns from the patient. Educate patient and families on service excellence survey expectations. Ambassador will perform Guest Relations duties, including, but not limited to rounding new patient rooms, greeting/salutations, wheelchair assistance, assist valet services as needed, maintenance of first impression areas, driveway traffic control, directions/information, assisting visitors. All other duties as directed. The Ambassador serves as a liaison to patients and their families and the medical staff. Provides medical information, updates, counseling and crisis intervention for Trauma Services, the Adult and Children's Emergency Department, and the Intensive Care Units. Education: Required: High School graduate or equivalent Preferred: Some college education. Experience: Required: Prior hotel/retail, public relations or patient care or other healthcare related experience. Proficient in Windows-based operating software/systems. Good oral and written communication competencies; presentations skills. Possess strong customer service competencies. Excellent analytical skills, including analysis, planning, organizing, and troubleshooting. Preferred: Prior guest relations hands-on history. Position Requirement(s): License/Certification/Registration Required: Valid driver's license. Preferred: BLS completed prior to going to unit/department and maintained going forward. Department Position Summary: The Ambassador is responsible for all duties not requiring a commissioned officer to perform, including, but not limited to, escorts, rounding new patient rooms. Medical Mall transport. Educate patient and families on service excellence survey expectations. Ambassadors will perform Guest Services duties, including, but not limited to, greeting/salutations, wheelchair assistance, assist valet services as needed, maintenance of first impression areas, driveway traffic control, directions/information, assisting visitors. All other duties as directed. Ambassadors will provide staffing for the Information Desks, Emergency Department Desks, Pedway Cart, and rounding patient rooms as needed. Ambassadors assigned to these areas must be skilled in the use of multiple computer systems such as IBEX, Invision. Net Access, responsible for the accuracy of the input of the required information, and responsible for staffing the computer as assigned. Ambassadors in all areas must have the able to handle a fast paced, high stress environment. Perform other related duties incidental to the work described herein. The Ambassador Lead Person at Medical Mall will be in charge of the coverage of 1st, 2nd and 3rd shifts Monday-Friday, as well as both weekend shifts on Sat. & Sunday, when someone is ill or on vacation. The Lead Person must collect all KRONOS and PTO requests and forward to Supervisor. Other duties for the Lead Person include ordering supplies for their area through Dept Supervisor. Work with the Ambassadors in their area concerning the timely completion of HLC's and TB Skin tests.
Skills & Tools Mentioned
- Communication
- Customer service
Frequently Asked Questions
Is this Ambassador - Part-Time, Saturday & Sunday - 1st & 3rd Shift available role remote?
Yes — 100% remote. Work from anywhere in Chattanooga, TN.
Employment type for this Ambassador - Part-Time, Saturday & Sunday - 1st & 3rd Shift available job?
part time. Ideal for remote professionals.
What skills are needed for this Ambassador - Part-Time, Saturday & Sunday - 1st & 3rd Shift available role?
Key skills include Communication, Customer service. These are core to succeeding in this role.
How to apply?
Click Apply Now above. Rolling interviews.
Submit your application today — this won't stay open long.